Help and support

Yes. Everything works on your phone without an account, stored in an encrypted database. An account is only needed to sync between devices, share budgets and keep a backup. Without an account we cannot recover your data if you lose or reset your phone.

Tap the + button, type the amount, then tap a category to save. Use the chips to change the date or wallet, make it repeat, or add a note.

You can also press and hold the Budvio icon on your home screen and choose Add expense.

It is the number at the top of Overview. Budvio takes your planned income (or the income you have received), subtracts what you have spent this cycle and the bills still due before it ends, and spreads what is left over the days remaining. It is an estimate based on what you entered, and it never moves money. Tap the (i) on the card for the full explanation.

A cycle is the period your budget covers. It usually starts on a day you choose, such as payday, instead of the 1st. Overview and Budget show the current cycle, and you can look at earlier ones.

Open Add expense and tap Scan receipt. Take a photo, or choose one from your photos or a PDF. Budvio shows what it found. Check every field, fix anything wrong, then save. Nothing is saved until you confirm.

Reading a receipt gives a suggestion, not a guarantee. Blurry, angled, folded or handwritten receipts are harder. Lay the receipt flat in good light and retake it, and always check the amount, date and merchant before you save.

The free plan includes 10 receipt scans each calendar month, and Plus includes 100. You can always add an expense by hand.

Receipts are read on your phone. The picture is kept with your entry and is uploaded only if you sync, encrypted. For a hard-to-read receipt you can choose the optional cloud reading, which sends the image through our server to Google Cloud Document AI to turn it into text. The image is not kept after it has been read.

Yes. Each wallet has its own currency. Totals are shown in your main currency using public exchange rates, which are for information and may differ from your bank's.

Add a transfer. A transfer moves an amount from one wallet to another, nets to zero across your wallets and does not count as spending.

Create a recurring item for things like rent or a subscription, then choose “Remind me” or “Record automatically”. Reminders arrive at 9:00 on the due date, outside your quiet hours. The free plan includes 5 recurring items.

Yes. Open the entry to edit or delete it. Totals and reports update straight away, and if you sync, the change reaches your other devices.

Sharing is a Plus feature. Open Tools, then Shared budgets, and tap Share a budget. Choose the budget, enter your friend's email and choose a role. They open the invitation on a phone with Budvio and accept. A shared budget has room for up to 10 people, including you.

• Viewer: sees the budget and its entries.
• Contributor: adds entries and edits their own.
• Editor: adds and edits entries and categories, but cannot change the budget itself.
• Owner: everything, including inviting and removing people.

They lose access straight away. They keep whatever they had already seen, so only invite people you trust.

No. Splits and settlements are records of who owes whom. Budvio never moves, holds or collects money. Equal splits are free, and exact and percentage splits are part of Plus.

Unlimited budgets and wallets, shared budgets, more receipt scans, extra split methods, nested categories, templates, themes and app icons, trends and forecasts, and PDF and CSV reports. The Plus screen always shows the current list and prices.

Cancel in your store account, because the store holds the subscription.

• iPhone: Settings, tap your name, Subscriptions, Budvio.
• Android: Google Play, your profile picture, Payments and subscriptions, Subscriptions, Budvio.

Plus keeps working until the end of the period you paid for. Deleting the app or your Budvio account does not cancel it.

The App Store and Google Play handle refunds, not us. On Apple, request one at reportaproblem.apple.com. On Google Play, use your order history. If you were charged by mistake or need help, write to billing@aigrowthmanager.com and we will help you raise it with the store.

Open the Plus screen and tap Restore purchases. Make sure you are signed in to the same Budvio account, or using the store account that bought it. Plus follows your Budvio account across your devices, including between iPhone and Android.

Nothing is deleted. Anything above the free limits becomes read-only, history older than 12 months is hidden (it comes back if you subscribe again), recurring items above the limit pause, and shared budgets you own become read-only after 14 days while people you invited can still view them. Your export stays free.

With an emailed link, with Apple (iPhone) or with Google. There are no passwords.

Check your spam or junk folder and wait a minute. Make sure the address is spelled correctly. Each link works once and only the newest one works, so request a new one if you tried an old email. Open the link on the same phone that has Budvio.

Your data is encrypted on your phone and when it travels, and our servers encrypt it again before storing it. This is not end-to-end encryption: our backend can decrypt data briefly to sync or prepare an export, and access is limited and logged. Budvio never asks for your bank login.

Go to Tools, then Settings, then Data & privacy, then Export account data. It is free on every plan.

Go to Tools, then Settings, then Data & privacy, then Delete account. Deletion happens after a 7-day cooling-off period. During that time you can sign in again and tap Cancel deletion on the Overview screen. Deleting your account does not cancel a subscription, so cancel that in your store account too.

Nothing, until you turn them on in Settings. If you do, they record events like “an entry was added” and technical crash details. They never include amounts, merchants, notes, names or receipt content.

Allow notifications for Budvio in your phone's settings, and check Tools, Settings, Notifications in the app. Quiet hours (22:00 to 08:00 by default) delay reminders until the morning. On some Android phones you also need to switch off battery restrictions for Budvio.

The app lock uses your phone's Face ID, fingerprint or passcode. You can change or turn it off in Tools under the passcode and security options. If you use an account, your data is safe in the cloud and comes back when you sign in again.

Check that you are signed in and online. If two phones change the same item, Budvio asks you which version to keep. If it still fails, contact us and tell us what you see.

Tap Contact us below. A real person reads every message, and we usually reply within 2 business days (Plus members go first).